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Privacy Policy

At Adventure Walkway, we dedicate ourselves to protecting the personal data you provide through our systems. The Privacy Policy defines our processing procedures for all information we collect from users who access our services. Your usage of our website and booking activities for treks binds you to the conditions specified in this privacy policy.

Information We Collect

Your booking of trips or service inquiries with Adventure Walkway requires collecting personal information including name and email address as well as phone number and nationality and passport details.

Your personal information enables our processing department to handle reservations while we obtain the required licenses and create safe trekking conditions. We receive payment details from customers who use our platform to make transactions. As a subscriber to our newsletter and social media interactor, you allow us to gather data concerning your preferences along with your interests.

Our services receive improvement through gathered non-personal statistics regarding IP addresses along with browser types and website usage patterns. We use the collected information both to improve the user experience and enhance the operational efficiency of our website.

How We Use Your Information

The main reason for collecting your data involves enabling you to experience trekking in Nepal. Your submitted information serves to start the booking process while helping us obtain the necessary permits for travel and book accommodation services for your itinerary. Contact information provides us the capacity to deliver trip confirmations together with essential updates and handle client inquiries.

The promotional deals and monthly newsletters and travel advice we send through emails are sent to your specified email address. You retain full control to prevent receiving promotional communications from our company. User patterns analyzed on our website provide crucial knowledge that helps us upgrade our service delivery while creating an uninterruptible website experience.

Sharing and Protecting Your Data

Your personal information remains protected because we reject all activities that involve selling or sharing it with external marketing organizations. We have to provide selected minimal information to approved service vendors who operate hotels and handle transportation and government-issued trekking permits. Obtaining confidentiality protection and restrictions to service delivery lies as a duty of the third parties we collaborate with.

We secure your data through a combination of encryption methods and secure payment gateways to stop unauthorized intrusion. We maintain full-spectrum protection of your data and ask you to create robust passwords in addition to using secure network connections for online information sharing.

Your Rights and Choices

The rights of personal information belong to you as our esteemed customer. The data we maintain belongs to you and you can request a viewing of it and also amend errors and request data elimination when service fulfillment ends.

You can easily unsubscribe from marketing emails at any moment by using the provided links in our emails. To submit or review any data-related requests directly reach out to our team, and we will handle your information immediately.

Data Retention Policy

The retention of your personal information lasts only until we accomplish all objectives stated in this policy. All booking-related information together with transaction logs are maintained in secure servers to meet both administrative requirements and legal compliance needs. According to regulatory needs, your personal information will undergo archive or deletion if you stop using our service for too long.

Cookies and Tracking Technologies

The website utilizes cookies to enhance system performance as well as offer personalized interactions to users. The cookies created by our website support user preference storage together with website traffic analysis and content optimization tasks.

Browsers enable users to control cookie settings either to manage or disable them however some web features can become limited by applying these browser configurations. Google Analytics tracking tools enable us to monitor visitor activity patterns which results in better performance of our website.

Several third-party platforms link from our website to partner hotels and travel insurance providers together with airlines so visitors may access these sites. Our business associations with reputable partners are not representative of third-party privacy practices. Please review all terms before providing personal information. The Adventure Walkway website does not manage data processing systems on websites operated outside its domain.

The management of customer information follows Nepalese data protection regulations as well as international privacy requirements for responsible handling practices. By law, we need to reveal your information to government authorities and law enforcement whenever they request it.

This Privacy Policy might need updates to align with business practice changes or new regulations during future improvements of our services. Check this page frequently because it contains the most recent details. The website and email systems will provide announcements for all major policy changes.